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Ron

Ron "Cash" Twist

Product Specialist / Stinger Specialist / Telluride Specialist

Certified
80 Reviews
View Bio
Chris Rodriguez

Chris Rodriguez

Sales Professional
7 Reviews
View Bio
Kelly Nichols

Kelly Nichols

Internet Sales Manager
9 Reviews
View Bio
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Ron

Ron "Cash" Twist

Product Specialist / Stinger Specialist / Telluride Specialist

Certified

4.9 | 80 Reviews
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Chris Rodriguez

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Ron

Ron "Cash" Twist

Product Specialist / Stinger Specialist / Telluride Specialist

80 Reviews
Certified
Contact Me
Dealership Experience 7 years 6 months
Industry Experience 7 years 6 months
I have been with Jim Marsh Kia since May of 2012. There is no better place to do what I do!. I'm the certified product specialist for all of our models, but I'm specially trained in K900 and the new Kia Stinger models. I have several Kia's in my family including my own Stinger which I bought in December of 2017. I'm very passionate about the brand, having grown up on European Imports. You won't find me or my family in anything but a Kia from this day forward. I look forward very much to helping my clients make the right car buying decision. because buying a car is more than just finding something pretty, it's also finding something that you love to get into every morning on your way to work, or play.
Recent Reviews

Sep 28, 2019

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experience

Love this place and all of you. Love my new Kia Soul.I will recommend you to everyone..this is my second brand new Soul..ty very much

Sep 16, 2019

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Cash is GREAT

I went just to see about upgrading to a newer Optima and ended up leaving with a Stinger! Oh my gawd! That car sells itself. If you sit in it, you’re going to buy it. Cash was so great though. Even though I said “oh my gawd” about 48 times while going through the process, Cash was very calming. Plus he’s super knowledgeable about the car. If he’s still there when I need a new one in 3 years, he’s got my sale!

Sep 07, 2019

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This was by far the most pleasant car buying experience ever

I have bought several cars in my long life, and can honestly say that this was the best ever! I met with Chris because my friend Ronnie (Cash) Twist was off for the day and referred me to Chris. He was expecting me and had already selected several cars for me based on the information I had provided to Ronnie. Chris was very knowledgeable, charming, polite and efficient. Within an hour he found me the perfect car for my budget and needs, and even followed me home with my old car so that I wouldn't have to return to pick it up! I highly recommend Chris, Ronnie and Jim Marsh Kia!!!

Aug 29, 2019

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Fast and courteous

Fastest car purchase ever made. No pressure sales and a full tank of gas. Me. Twist also has a blog. The dealership is friendly and followed up afterward to make sure I was happy with the purchase.

Aug 27, 2019

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Off to a great start with my first Kia purchase

I started looking online for a Kia soul. called in and spoke with Kelly Nichols. Kelly was very friendly and made me feel welcome and answered all my questions. If you are looking for a Kia online, Kelly is the one to call first at Jim Marsh Kia.

Aug 06, 2019

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Above and beyond!

Jim Marsh Kia helped with all my needs. My salesman “Cash” went above and beyond to ensure that I was treated with the best care when purchasing a car for my first time. This dealership is welcoming and makes you feel like family. 10/10!

Aug 06, 2019

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Totally satisfied

Service was great. Ron was awesome. Very patient and down to earth. Made my wife and I very comfortable. Thank you for your service. I will recommend everyone to your business.

Jul 27, 2019

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Fantastic Dealership

This is the third KIA I’ve purchased from Jim Marsh and have been very satisfied with each. I’ve found them to be honest and professional to deal with.

Jul 25, 2019

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Great Experience

This is the best! Relaxing comfortable atmosphere. “Cash” is an amazing salesman and Jim is awesome! No hassle and very friendly environment! Love this place!

Jul 22, 2019

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Superior Dealership

I’ve purchased three vehicles from Jim Marsh KIA in the past seven years and with each purchase I have been dealt with in a professional, knowledgeable, honest manner.

Jul 15, 2019

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Bought a new Kia

Everyone was great to deal with. They went above and beyond to make us comfortable and get us the best deal. Treated us and our two little kids with patience and respect and were so friendly to them.

Jul 14, 2019

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outstanding

Ron was very good and took care of all our needs. The parts department was also helpful in getting us some other items we needed for the car. This was our second car purchased from here and Ron was our salesman both times.

Jun 12, 2019

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Great experience

Relaxing and professional environment with honest but not pushy sales staff. This is how car buying should be. I would recommend Jim Marsh Kia to friends and family.

Jun 10, 2019

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Easy and quick process

Easy to work with- glad we stopped in Simply negotiation process that made this a great experience. The finance person was good to work with also. Great team.

May 24, 2019

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Great none stress car buying

I have not purchase from this dealer but had servicing done. The sales staff is great and did not pressure me at all. They understood right off the bat the payment I wanted and what I was willing to pay for the vehicle. Also once we sat down the process was simple and there system is straight forward. There is no hidden fee that pop up at the end. If you have a chance to stop by and are interested in a vehicle I personally would talk to Ron Twist "Cash".

May 04, 2019

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THE BEST

Best ee's to work with. Ron Twist is awesome. By far the best dealership I have had the pleasure of doing business. Furthermore, the service dept, by far the BEST in the LV valley. I'm a repeat customer and will continue to do so.

Apr 26, 2019

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Great Experience

Cash was so wonderful. He was never pushy and easy to work with. Cash overall made my first time buying a car an easy and enjoyable experience!

Apr 09, 2019

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Great experience

Michael and Ron helped me pick out my new Kia Soul and it is an awesome car. I love it and they were very helpful. They weren't pushy and helped me find a car that fit me and my daughter's needs.

Apr 07, 2019

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A great selection to choose from with very friendly helpfu

After a month of searching I found my best deal right here at Jim marsh Kia and I searched is far is Miami. And found my dream car right here .

Mar 25, 2019

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Holy Cripes!!! What an awesome experience!

I am what you could call, needy. I researched the Kia of my dreams, the Kia Soul Exclaim in Titanium Grey and found that the closest one to me was at Jim Marsh. Being that I live in Arizona, I had about a zillion questions on buying a car out of state, financing, obtaining the vehicle, the meaning of life- you get the picture. From start to finish, I was BLOWN away by the level of customer service I received. Not that fake “we want to sell you a car” customer service. It was genuine and you could feel it. Thank you a zillion times to Stephanie, Rosemary, Cash (literally THE man!) and Shawn in finance for making this experience so awesome!

Mar 15, 2019

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Awesome

I loved my buying experience here. Ron "CASH " and the team at Jim Marsh Kia made this the most delightful and enjoyable car buying experience ever. I highly recommend Jim Marsh Kia . No pressure, No run around. Thank you ...I'm so happy😁😊

Mar 13, 2019

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Would not buy a rock from them

You should not buy anything from this dealership because how they treat you . The tv commercial said if you don't drive here you can't save here . That is lie in its self .the director is roud to the customer

Jan 30, 2019

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A pleasure to work with!

Ron was excellent - friendly, knowledgeable, a pleasure to work with! Ron went out of his way to be helpful in every way he possibly could!

Jan 30, 2019

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Amazing

Mr. Cash was great. I received a notice in the mail from Mr. Cash and capitalized on it. Ronnie was very polite, helpful, courteous, thrifty, clean, and everything else you would want. He met my needs, chauffeured me around the block and made feel very comfortable through the process. Jim Marsh, if you read the reviews please know that you have a great member of your team in Mr. Ronnie “Twist” Cash. I will be asking for him by name for future car purchases.

Jan 29, 2019

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Great Buying Experience

Cash was very professional, courteous, knowledgable and easy to deal with. The transaction couldn't have been easier. I would definitely recommmend anyone to him and Jim Marsh Kia.

Jan 28, 2019

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Genuinely, Great People

Everyone I met there was extremely pleasant and genuine. I went to another dealership and did not have the same experience. At Jim Marsh Kia, they showed me the car I wanted, talked to me, and let me make my own decisions. They also knew my budget and were able to make the numbers work for me. All round, great experience and I world recommend this place to anyone looking. FYI... Cash and Jim D. were awesome.

Jan 20, 2019

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My first car

I’m 42 years old and this is my first car , so I did not know what I was doing the lever for the car before ourselves man was very nice I got a Kia sported 2017 and I’m very happy , everyone was so nice and helpful I will recommend this dealership anytime

Jan 17, 2019

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New car

We just bought another Kia from Jim Marsh (fourth for our family since December 2015) We appreciate the treatment we always get in sales, service and financing. Beginning to get 'frequent flyer ' miles!

Dec 29, 2018

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Best car purchase ever!!

This was our second purchase from Jim Marsh Kia, and because of Ron we will be returning when we are ready to upgrade our Serento. We walked on the lot late 5 days before Christmas looking to make an unexpected purchase to replace my husbands work car, Ron came out inquiring as to what we were looking to do and helped us find the perfect used car to fit our needs and budget. With us both having worked in the car industry for years we always walk on the lot expecting a battle. Not the case here, Ron never tried to push us to upgrade, as a matter of fact he went above and beyond on this deal, he and the team at Kia are the best. If your looking for a stress free deal & environment Jim Marsh Kia is the place and Ron 'Cash" Twist is your man !!!!

Dec 29, 2018

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Purchase from FAMILY!

When we decided to upgrade our vehicle again, we immediately knew we would return to Jim Marsh Kia, whom we already purchased 4 other vehicles from in the past. We have always been treated Like FAMILY and today was no exception. Kelly in Internet Sales got the ball rolling and Ron “Cash” Twist helped me to pick the perfect vehicle for our needs AND wants. We received a great offer and financing went smooth and quick.

Dec 28, 2018

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Extremely knowledgeable and courteous

“Cash” is an asset to Jim Marsh Kia. He is extremely knowledgeable and goes the extra mile to make sure every question is answered. A+

Dec 28, 2018

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"Cash" is such an amazing guy to work with.

Ron is the guy to go see if you're ever looking into buying a car. He's honest a d doesn't go though all the bullcrap that other sellers put you though.

Dec 22, 2018

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Great experience, great condition on used car

Easy to get in and wonderful support from Ron “Cash” Twist. He is great! What really made me go forward with this deal was the fact the car was in excellent shape. New tires, engine area looks like brand new. You don’t see that level of commitment from other car dealers.

Dec 16, 2018

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Good Experience

Ron was a great salesmen and very friendly. This was my second experience purchasing from this dealership and I am very happy with my visit.

Nov 13, 2018

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Found my perfect car!

It was a very pleasant experience and Cash helped us find the perfect car! Everyone’s customer service was very good and I will Recommend Jim Marsh to my friends.

Oct 31, 2018

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Great buying experience

Cash was great in assisting with my lease. Mike (from NY) went over every inch of the car with me. Thanks to all who helped

Oct 31, 2018

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Good knowledge of car not a high pressure salesmen. Profess

Talked to service dept before purchase. 👍 had no problems with anyone. Both in service & sales. Thats it nothing else needs to be sad. Review is done.

Oct 30, 2018

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Great experience...almost perfect

Mr.. Ron "Cash" Twist is always a gentleman. He took me for a test drive and explained the vehicle to me. When we went inside he and I shared some stories which made the negotiating go even faster. After a bit of back and forth we both came to a price we could live with and I must say I love my new toy! Thanks Cash... see you again in about 60 months. Lol!!!

Oct 15, 2018

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Made the deal of a life time happen!

To me the best dealership because they care about the customer and they listen to what the customers have to say and what is in the best interest of the customer.

Oct 03, 2018

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Happy experience ‘🐸

Thank you Mr Marsh for having the wherewithall to aquire an extremely professional but kind staff. They all rock & so do you! I have no problem referring my friends to your dealership!🐸

Oct 01, 2018

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Amazing

I just bought the kia stinger and this car is the best by far and the sales person Ron (Cash) is the best especially with me personally being a sales person he never pressure me into anything and I appreciate that. This my third car threw this dealership and it's a charm thanks Jim Marsh

Sep 29, 2018

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"Cash" Saver

Car salesman Ron "Cash" Twist was a great help! Will be a KIA owner from here on out! He got me the best deal and was upfront and real. Couldn't ask for anything else as a young buyer!!

Sep 09, 2018

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Good experience

I had a good experience at this dealership. I went in for Labor Day and was treated very well. Ron, “Cash”, was very nice to my family and I and helped up choose the right car.

Sep 04, 2018

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Outstanding

This is the 4th vehicle we have purchased from Cash He and the staff are very organized and do not pressure you to purchase as some establishments do. I’m thrilled with my purchase.

Aug 31, 2018

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It was a great decision choosing Jim Marsh Kia

Jim Marsh Kia is a wonderful dealership, the staff is super helpful and polite. They are able to answer any questions you have about a vehicle and they get you exactly what you are looking for. If you’re looking for a great car salesman Ron “Cash” Twist is the guy to go to!

Aug 25, 2018

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First time buying a car and they actually made it enjoyable

The salesman who helped me was so patient with me. He spent weeks helping me figure out what I wanted from a van, to an SUV before we concluded that I belong in a Kia Stinger =) I've never been happier with a car honestly and I'm so happy I trusted Ron and Sal at Jim Marsh Kia. We were treated like family from the moment we walked in the door. Highly recommend!

Aug 12, 2018

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Painless process

We did a lot of research beforehand. We knew exactly which vehicle we wanted, test drove it, and liked it. Sat down to discuss pricing. Relatively painless process and even traded in our old car. The sales team was very friendly and we didn't feel pressured at all. Great experience.

Aug 08, 2018

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Cash!!!

“Cash” aka Ron is the best person to go through such a stressful experience with!! Everyone was super helpful. Thank you all! The Sisko’s.

Aug 03, 2018

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Great place to buy a car

Great experience, very nice showroom I liked all the antiques. My salesman was quick in getting our deal done. I'll definitely buy from them again.

Jul 31, 2018

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Greatest dealership 5 star for Ron, JIm

also please give Ron Twist and Jim Del Grosso,for my 2 days spent there were like i was a vip. Honored by Jan McL with love.

Jul 31, 2018

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Very nice experience

Cash met us as we were walking up and was very pleasant. He listened to my needs and got me set up with a beautiful new car that fits my requirements and budget.

Jul 31, 2018

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Hyundai veloster

Good service and good dealer. Car is hopefully worth every penny and it was great customer service. Ron did a great job and was really friendly.

Jul 29, 2018

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I bought my first car! It’s brand new!

The best salesman RON TWIST helped me find my first car at my first time at Jim Marsh Kia. I got a 2017 Kia Soul with only 4,700 miles! It’s basically brand new! At Kia the employees are very genuine and want to actually help you and I am so greatful that I came here! The people and the cars are absolutely fantastic here!!!!!

Jul 24, 2018

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AWESOME!!

Experiance was wonderful. All the staff made me feel like a QUEEN. So warm and welcoming. I love my new car. Thank you Ron Twist.

Jul 09, 2018

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Excellent experience

This was probably the best new car buying experience in all my years, 65, Ron was a professional in all aspects. Sean was also very informative and professional. Would definitely refer others to this dealership.

Jun 27, 2018

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2 car easy breezy

We stopped in at Jim marsh today around 2 PM and started looking around a lot. Member wife are giving a few minutes to look around without being attacked which we loved. After about 10 minutes Cash came out to help us. He was so laid-back and not pressuring that it made the car buying experience easy. We already had a good idea of what we wanted and Cash was very knowledgeable about the stock of vehicles he had. By 430 we had already signed for a new car and was waiting for delivery of the first vehicle. Finance Manager Sean was a true professional and super nice. We had a lot in common and he was willing to really connect with his customers. While financing was being put together on that vehicle we decided on a second, used car. Sales Manager Wei was instrumental in assisting me decide on the truck I purchased as a second vehicle. After signing for that purchase we were out the door by 630 with 1 new, and 1 new to us, vehicles. Every single person there was great non-pushy and happy we were there and it showed. Thanks everyone!!!

Jun 26, 2018

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Very friendly staff

I would go back and also reefer friends and family. Cash was very knowledgeable with the vehicle and the buying process was very quick and painless.

Jun 24, 2018

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Absolutely fabulous

I can't begin to tell you how much I appreciate the staff, my salesman Cash and the finance team. They made my dream come true today.

Jun 23, 2018

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We had an amazing experience!!

Cash and everyone there were amazing. We were extremely picky and they accommodated is in every way. We had gone to 4-5 other dealerships and nobody came close to the experience we had here. Sean was also super helpful and quick with us on the finance side of it as well. I definitely would recommend them to anyone.

Jun 18, 2018

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wonderful a real vegas experience top prefessional service

i had the pleasure of having RON CASH TWIST, he helped me make a dission on my new car perchase, he is the real deal... layed bk folksy style with the consumer best intrest in hand at all times, if you are in the market give jim marsh a call and ask for RonCash Twist recommend him to all your friends and family john taylor

Jun 18, 2018

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Great experience purchasing our used 2017 Kia Sorento

Cash was a great salesman for us. He was patient, thorough, and most importantly, honest. He made our experience top notch. We appreciate everything he did for us in buying a great car that was perfect for our family.

Jun 14, 2018

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Regarding Ron (Cash) Twist

Ron was amazing sales person. I never experienced good customer service at any car dealership. I will probably get another Kia in the future because Ron Cash Twist was such a great salesman. I have already recommended people to see him. Thank you, Stacey Fishberg

Jun 10, 2018

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Very professional

My family and I have purchased eleven cars in the past five years that we have lived in Las Vegas. Ron “Cash” has been our go to salesperson for eight of the cars we purchased. He was not at work when we purchased the last three cars. He has always been very helpful and informative when we bought our cars. Martin Hooper was our salesperson for the cars that we purchased this past April. He was also very helpful.

Jun 10, 2018

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Amazing Staff

I was very impressed with the staff that works at Jim Marsh KIA lot on Centennial! Anthony was so friendly and helpful, the first day I went there. I was introduced to the managers, and they too, were helpful. Second day, I met Ron "Cash" Twist, he sealed the deal for me. No pressure, allowed me to acclimate with the car I was interested in. After I test drove the Cherokee, I fell in love! Sold! I'm very happy to purchase an awesome Jeep Cherokee, it was super clean! And looked brand new! I would highly recommend anyone to purchase a car with them! They took care of me like I was family to them. You'll see when you enter the office, I love the decoration, simply amazing! Thank you to all that helped me! Happy customer 😀 Bernadette Manansala

Jun 09, 2018

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Easiest car purchase!

Jim Marsh Kia has been the easiest car dealership I’ve ever been to. Fast and easy!! Ron “Cash” Twist as well as the whole crew make the car buying process easy.

Jun 01, 2018

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Outstanding from start to finish!

I will recommend this location to any and all that ask me of a great place to go! Everyone that I dealt with was kind, courteous, and professional but I will mention that Cash really was very helpful and made this experience that I usually do not like at all, very easy and I appreciate it!!

May 22, 2018

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Positive Kia Moment

Cash was great from start to finish, the entire team made my experience worth the drive. I love my new Stinger. I will recommend the dealership to everyone I know.

May 16, 2018

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Amazing experience!! By far the most enjoyable car purchase

Very amazing car buying experience. No stress, very relaxed sales and finance personnel. I'm truly pleased with this purchase and I would definitely return to Jim Marsh if I was looking for another vehicle.

May 16, 2018

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Fast, friendly experience

This was my first time at Jim Marsh KIA. Ron treated me great and was very knowledgeable about the Stinger I was looking at. They had me out of there with a good price for my new car and trade in without all the waiting and hassle.

Jun 02, 2017

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Mr. Twist

Approachable and accessible to all our questions. Although skeptical his professionalism engaged our knowledge of the Niro. Steph and Clyde admire Mr. Twist We love our Niro great car.

Sep 12, 2016

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new car purchase

easy to buy no hassle very good sellers and dealers # 1 in all areas as far as i am conserned service was not any problem which surprised me everyone was very helpful

Aug 24, 2016

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AWESOME EXPERIENCE!

Jim Marsha Kia is AWESOME! Excellent customer service and experience! Ask for Ron "CASH" Twist! He helped us with our car and sold it to us. Cool guy and very genuine! We LOVE our Kia Sorento!!! Thanks CASH!!! We will purchase our future vehicles there. Tiff and Ryan

Aug 18, 2016

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My new 2017 Sportage SX

The process of trading in my old car for a new Sportage SX in Burnished Copper (the new color being offered this year) was very easy. I got a good trade in offer and the paper work was completed quickly. I drove off with my new loaded dream car! Thanks Jim Marsh Kia Mitsubishi. The last time I was in a Jim Marsh dealership was back in 1961 when my parents new Rambler station wagon quit blowing cold air in Vegas in July. We went the the Jim Marsh Rambler dealership on Boulder Highway and they fixed it quickly and got us back on the road again enjoying air conditioning. It is good to know that Jim Marsh is giving the same good service now!

Jul 01, 2016

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Wonderful treatment from Ron Twist and Jim in Cashier's area

Ron Twist picked me up at my home as my old car is inoperable. This was my 1st new car in 17 1/2 years. He paid special attention to my requests regarding price, color & features. It was actually a pleasure to be making this investment which was stress free. He spent extra time tracking down the vehicle I had seen on the Marsh Web site and even though he was due to leave work at 3:00, he stayed the extra time until I drove off the lot well after 3 p.m. It was a pleasure to visit such an interesting showroom with all of the western antiques and a true pleasure during the whole car buying process. I did not feel any pressure at any time throughout the transaction. I heartily recommend JIm Marsh Kia and I love driving my new Soul

Jun 30, 2016

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I love my new car!!

This was my first new car and Cash was a huge help. I was extremely nervous. I am on a very tight budget and Cash was able to provide the best choices for me and explain them in a way I understood. I ended up leaving with a car that I never thought i would be able to afford and I am very grateful!

May 06, 2016

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Great experience, first time Kia buyer.

After being rejected by 2 GM dealers, I took a last ditch effort to get a new vehicle. Jim Marsh was advertising great discounts and with my previous vehicle badly upside down I needed a lot of discount. Ron Twist was my salesman and was great. I went in looking for a Soul and selected one on which Ron went to work getting a deal. He and I have a few things in common (hometown, music, etc.) so we had no problem killing time while finance did their thing. Then Sean did the paperwork and I drove home in my new Soul. For what more could I ask? And I like the car, too.

Feb 01, 2016

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Second time around.

I first leased my car from Jim Marsh Kia and then bought it out. Ron "Cash" Twist has always been very helpful and polite. Very nice to talk and deal with. I love my car. Thanks Cash

Jan 23, 2016

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great service, easy to deal with, no pressure!

my husband and i had been wanting a kia and knew that we wanted a soul. we just wanted the best deal for our budget and we definitely got that. monthly payments were a huge concern and we started to realize owning wasn't an option. however, cash and his associate (i totally am blanking on his name), took all of our questions about leasing and our options going that route. they were so patient with us and it was so late but everyone was happy to help us fully understand what we were getting into as this wasn't our expected route at all. they matched our payment budget with leasing and everything went perfectly smooth after that filling out our paper work (the associate that helped us with this was also wonderful) and once we made the deal and got well educated we were out in an hour. i love our new car and i couldn't be happier.

Dec 31, 2015

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Easy car buying experience

From "Cash" my salesman to Sean my finance manager buying my new Sorento was a piece of cake. There was no fuss, no hassle. I told them what I was looking for and they took care of me and had me processed and back home in less than two hours. That's how car buying should be. Thanks, Ron (Cash), Julia, Blake and Sean.

Dec 25, 2015

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Best Dealership experience EVER.

What a GREAT dealership. Very professional, friendly, straight forward, NO BS, Ron Twist was our sales person. He was great to work with, he was straight forward no games just down to earth great guy. The whole staff was great to deal with also. We traveled 200 miles to buy the last AWD Kia Sportage they had in stock. We were pre approved by the dealership. When we got there there was a mix up & they didn't have any AWD Sportage. Well the Internet Manager Ms Baber got on the phone & we ended up with an upgrade model EX for the same money we thought we would be paying for LX. So we felt we ended up with a better car, we even got our first color choice. So we were glad it worked out as it did. We love the car & the deal. If you don't stop at Jim Marsh Kia when car shopping you lose.

Chris Rodriguez

Chris Rodriguez

Sales Professional
Contact Me
Dealership Experience 5 months
Industry Experience 2 years 10 months
Recent Reviews

Oct 10, 2019

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Got exactly what I wanted “unexpectedly” and my salesman...

Got exactly what I wanted “unexpectedly” and my salesman Chris was awesome! I love my white Telluride LX. What a smooth ride and looking sharp too!!

Oct 04, 2019

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New car purchase experience was excellent!

Referred to Jim Marsh Kia by a friend. The entire buying experience was excellent, amazing and wonderful from beginning to end. Communications, customer service, no pressure. Knowledgeable, professional staff, very friendly. I have already recommended Jim Marsh Kia to others and will continue to do so. Thank you JMK.

Sep 12, 2019

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Excellent customer service

I came into the dealership to purchase a vehicle. Never bought a Kia before. I was introduced to Chris and he made me feel quite comfortable. Good start. Chris thoroughly explained every detail about the vehicle I wanted and was patient and personable. I was very impressed with the dealership, all the staff were very friendly. I was impressed with Mr Marsh as well. Thank you Chris

Sep 07, 2019

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This was by far the most pleasant car buying experience ever

I have bought several cars in my long life, and can honestly say that this was the best ever! I met with Chris because my friend Ronnie (Cash) Twist was off for the day and referred me to Chris. He was expecting me and had already selected several cars for me based on the information I had provided to Ronnie. Chris was very knowledgeable, charming, polite and efficient. Within an hour he found me the perfect car for my budget and needs, and even followed me home with my old car so that I wouldn't have to return to pick it up! I highly recommend Chris, Ronnie and Jim Marsh Kia!!!

Aug 29, 2019

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Service was excellent.

The service department was so friendly and quick to help me. They kept me up to date on what my car needed and what was done.

Aug 18, 2019

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2019 Kia Niro

Michael Phelps, Chris Rodriguez, & Stephanie Morrison made buying a new car a very pleasant experience. Received a very fair price on a 2019 Niro PHEV, and excellent trade in value for my previous vehicle. Highly recommend them & Jim Marsh Kia!

Jul 15, 2019

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Bought a new Kia

Everyone was great to deal with. They went above and beyond to make us comfortable and get us the best deal. Treated us and our two little kids with patience and respect and were so friendly to them.

Kelly Nichols

Kelly Nichols

Internet Sales Manager
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Dealership Experience 7 years 7 months
Industry Experience 7 years 7 months
Hi, I'm Kelly! I've been in internet sales for 12 plus years. I enjoy making things easier for my customers and helping in any way I can. We're a close- knit team and have a lot of fun and enjoy what we do!
Recent Reviews

Oct 13, 2019

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A dealership with you in mind, just part of the family.

Greeted at the door with a smile, asked what I was looking for. and was quickly accommodated by Anthony. The process was professional from the beginning to the end; all personnel dealt with were accommodating and professional, no pressure, only smiles and solutions. Got exactly the car I wanted for a great price.

Aug 27, 2019

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Off to a great start with my first Kia purchase

I started looking online for a Kia soul. called in and spoke with Kelly Nichols. Kelly was very friendly and made me feel welcome and answered all my questions. If you are looking for a Kia online, Kelly is the one to call first at Jim Marsh Kia.

Aug 17, 2019

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My greatest car buying experience ever!

I moved recently from California. Naturally, this is my first car purchase experience in Nevada. I am amazed and grateful with the friendliness and transparency at this dealershop. Everyone I had dealt with is straight up and absolutely top notched. Starting with Kelly, the internet manager, she gave me a price that I felt was fair. When my wife and I came in, Mike Phelps was readied to help. Mike helped me with the paperwork and gave me a fair trade in value for my truck. Finally, Sean finalized our deal. He is very honest and presented us wiith options on warranty and was not "pushy" at all. Being in sales for over 30 years, I could definitely appreciate the honesty approach. I took his advise on a 10 year/100,000 miles warrantly because i felt it is importantly and the 'price is fair. ,ZzOverrall, I had the best car buying experience ever and I will definitely tell my friend.

Jul 26, 2019

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Way to come through

I started looking online for a used car and car across an immaculate Dodge Journey. I reached out via an online chat and was informed someone would contact me shortly. 5 minutes later, I received an email from Kelly and she provided me with everything I would need to get started and we made a same day appointment to see the vehicle. Kelly made sure I was in the right hands working with Sam. I’m ready to hit the road in my Journey... THANK YOU KELLY!!!

Jul 17, 2019

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Good Overall Experience

Staff was very helpful and wanted to make the sale happen. Overall process pretty smooth. Would recommend to others looking to buy a car in Las Vegas.

Jul 12, 2019

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Easy going experience

Great staff. Fair prices. Very helpful. Everyone at Jim Marsh made the experience a relaxing easy going process. I would recommend this dealership very highly.

Jul 08, 2019

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First time Kia Buyer

Initially met with Stephanie online when I asked for pricing on some 2019 Optimas, which I was considering along with the 2019 Camry. She offered a very competitive offer and that, along with a "Holiday Special Offer" email from Kelly brought me in for a test drive. At that time I was introduced to Lester and Sam who were both top notch professionals! Everything was moving quickly and smoothly until the (MOD/GM?) told me that he would not honor the email offer that I brought in (although it was VERY clear and specific in its offering). Although I had to leave without a purchase, Lester brought me back later that afternoon, and he Sam, and I closed the deal; which I am very thankful for because I love my new car!

Jul 06, 2019

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Focus To Detail

From a simple friendly phone call to Kelly, to a knowledgeable sales associate by Jason, it was a painless transaction that was complimented by a hastle free finance manager, Sean and completed by a true car enthusiast in Michael, my hat's off to a team that focused on a customer from out of town that's second to none! Thank You for everything aside from my awesome Telluride!

Jul 04, 2019

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Easy and helpful information

Everyone was very professional with a personal touch. Even got a good amount for my trade in. Explained the best options for me as far as leasing rather than buying.

Wei Zhang

Wei Zhang

Product Specialist
Contact Me
Dealership Experience 6 years 4 months
Industry Experience 8 years 4 months
Recent Reviews

Aug 29, 2019

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Outstanding !!

Everyone that help us get us our new car were outstanding.Wei was so helpful showing us so much about my new car and how things work . When it was time to get my 3,000 miles oil change. Cindy and the cashiers was very friendly and helpful with everything. I was there at 7:00 am an out by 8:00 am. love it .Thanks to all :)

Aug 01, 2019

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Excellent personalities / all workers were very courteous

I was running late to pick up my daughter when my rear view mirror broke. I needed to get my rear view mirror fixed and they were able to get it replaced in less than an hour! Wonderful service👍🏽👏🏼👏🏼. They checked to see if the mirror was on warranty and fixed it without me having to pay for it.,

Jan 11, 2019

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Nice dealership

? very quick and helpful. Enjoyed working with dealership. Wei was kind and found me the car I was looking for. I didn't have to stay all day.

Jan 05, 2019

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Eva’s review

I was only going to look but ended up leasing and trading in my car since they gave me a fair price. Very happy with the process. Didn’t feel like I was being pressured at all.

Jan 04, 2019

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Awesome service

Wei was extremely helpful, efficient, and honest. He helped me find the two cars I was looking at, test them both and pick the right choice. Wei is the man!

Dec 22, 2018

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Great experience, great condition on used car

Easy to get in and wonderful support from Ron “Cash” Twist. He is great! What really made me go forward with this deal was the fact the car was in excellent shape. New tires, engine area looks like brand new. You don’t see that level of commitment from other car dealers.

Dec 03, 2018

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New car purchase

Wei Zhang was very helpful getting us into a new car that we can afford the payment. He explained all the features on the car.

Nov 22, 2018

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Great dealership to work with

This is the first vehicle I've bought where the salesman literally did not push anything off on me. He showed me the available vehicles they had I was looking for, explained the feature differences, and never tried to dissuade my decision. Wasn't planning on buying one, but the ease of this process and no pressure from the salesman, I left with a new vehicle. Thank you.

Jul 09, 2018

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Excellent experience

This was probably the best new car buying experience in all my years, 65, Ron was a professional in all aspects. Sean was also very informative and professional. Would definitely refer others to this dealership.

Jun 27, 2018

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2 car easy breezy

We stopped in at Jim marsh today around 2 PM and started looking around a lot. Member wife are giving a few minutes to look around without being attacked which we loved. After about 10 minutes Cash came out to help us. He was so laid-back and not pressuring that it made the car buying experience easy. We already had a good idea of what we wanted and Cash was very knowledgeable about the stock of vehicles he had. By 430 we had already signed for a new car and was waiting for delivery of the first vehicle. Finance Manager Sean was a true professional and super nice. We had a lot in common and he was willing to really connect with his customers. While financing was being put together on that vehicle we decided on a second, used car. Sales Manager Wei was instrumental in assisting me decide on the truck I purchased as a second vehicle. After signing for that purchase we were out the door by 630 with 1 new, and 1 new to us, vehicles. Every single person there was great non-pushy and happy we were there and it showed. Thanks everyone!!!

Jun 26, 2018

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Very friendly staff

I would go back and also reefer friends and family. Cash was very knowledgeable with the vehicle and the buying process was very quick and painless.

Jul 09, 2016

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Wei is the way to go when buying a new car.

The salesperson Wei was so knowledgeable and enthusiastic about the new Kia Sportage I purchased. He answered all of my questions before I even asked them! Mike in Customer Service was also very helpful explaining how to use all of the features of the car.

Sep 02, 2015

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Outstanding Buying Experience and Service

The entire staff at Jim Marsh Kia Mitsubishi sales team exceeded my expectations by a mile! It was a great hassle free experience. Even though I've known Jim for many years, I had never had the occasion to visit his dealership, and it was a pleasure! William Berkey spectra2001@earthlink.net

Stephanie Morrison

Stephanie Morrison

Internet Sales Director
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Dealership Experience 7 years 5 months
Industry Experience 14 years 4 months
Hi 🙋🏻‍♀️ My name is Stephanie! First off, I LOVE what I do! Been in the auto industry since 2005, and worked with the cool group of folks since 2012. I’m a mama of 2 littles, lover of my faith, pretty sure I can make you laugh and am CERTAIN I will save you time and money with your purchase! Feel free to reach out anytime. 🙂
Recent Reviews

Oct 04, 2019

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New car purchase experience was excellent!

Referred to Jim Marsh Kia by a friend. The entire buying experience was excellent, amazing and wonderful from beginning to end. Communications, customer service, no pressure. Knowledgeable, professional staff, very friendly. I have already recommended Jim Marsh Kia to others and will continue to do so. Thank you JMK.

Sep 28, 2019

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experience

Love this place and all of you. Love my new Kia Soul.I will recommend you to everyone..this is my second brand new Soul..ty very much

Aug 18, 2019

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2019 Kia Niro

Michael Phelps, Chris Rodriguez, & Stephanie Morrison made buying a new car a very pleasant experience. Received a very fair price on a 2019 Niro PHEV, and excellent trade in value for my previous vehicle. Highly recommend them & Jim Marsh Kia!

Jul 08, 2019

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First time Kia Buyer

Initially met with Stephanie online when I asked for pricing on some 2019 Optimas, which I was considering along with the 2019 Camry. She offered a very competitive offer and that, along with a "Holiday Special Offer" email from Kelly brought me in for a test drive. At that time I was introduced to Lester and Sam who were both top notch professionals! Everything was moving quickly and smoothly until the (MOD/GM?) told me that he would not honor the email offer that I brought in (although it was VERY clear and specific in its offering). Although I had to leave without a purchase, Lester brought me back later that afternoon, and he Sam, and I closed the deal; which I am very thankful for because I love my new car!

Jul 08, 2019

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A great experience

Thank you guys for a wonderful experience, it was easy and professional. I've been to other dealerships and this one was different from anyone I've been to. It had a fun and laid back atmosphere. Thank you Stephanie Morrison and Michael Phelps for all your help.

Jul 07, 2019

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Excellent

Arsenio made the whole transaction very easy and fast. Pleasant young man to work with. Everyone we talked to were very professional. Love my Kia and I got a great price.

Ray Dresselhaus

Ray Dresselhaus

Sales
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Dealership Experience 1 years 1 months
Industry Experience 55 years 9 months
Recent Reviews

Sep 28, 2019

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experience

Love this place and all of you. Love my new Kia Soul.I will recommend you to everyone..this is my second brand new Soul..ty very much

Aug 09, 2019

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Surprisingly Pleasant

Buying a car is never fun. Mr. Ray was exceptionally helpful and pleasant. If he did not know the answer, he got it rather than letting the subject drop. He treated me with respect and the transaction never became adversarial. When I buy in the future, I will look for him.

Jul 17, 2019

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Thank you Jim Marsh

We arrived at the dealership on Saturday July 6th and was met by Saleman Senator Ray. He was very eager to help us and was very kind. We chose a 2019 Kia Soul to replace the lease on our 2015 Kia Optima. The Sales Mgr, Carlos who completely turned us negative as we couldn't agree on a monthly payment. We left upset but on Monday Morning Jim Marsh contacted us, we agreed and took ownership on July 13th.

May 22, 2019

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Amazing experience

Ray Dresselhaus was great. We got a better deal than we could have imagined. Painless and quick transaction. Will definitely be back when its time to buy another car.

Apr 23, 2019

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Ray was great!

I drove a 2012 Kia Rio for 7 years with not one problem. My catalytic converter needed to be replaced & it wasn’t worth it so I decided to buy a new car. My boyfriend and i went into the dealership knowing what I wanted & was greeted by a very kind man, Ray. Ray was great! Helpful, listened & answered all of my questions. The finance manager Sean & customer service rep Mike, also great! Everyone else? Horrible. I overheard many employees, mostly from what i could tell, upper management, be extremely rude to Ray in front of us. Verbally pushed him around in a very unprofessional manner & made me feel very uncomfortable. At one point an employee Carlos was talking to me specifically about finances. Ray was a part of the conversation & directed a comment to both my boyfriend and i about things we were comfortable with in the payment plan. I was buying the car but i value my boyfriend’s opinion. We share a lot of financial responsibility. Carlos cut in and made a VERY rude comment about how i was the one buying the car. It made me very angry & I cut him off & basically said to be quiet. My boyfriend left to grab my car title that I left at the house. Carlos made awkward small talk about his DJ business for a good 20 min that made me very uncomfortable. I tried to be nice but I kept texting my boyfriend telling him to hurry up. Ray was amazing but the negative experience I got from the rest of the employees outweigh my experience. I won’t be buying my next Kia from that dealership. Love my 2019 Kia Forte though!! Haha

Mar 13, 2019

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Would not buy a rock from them

You should not buy anything from this dealership because how they treat you . The tv commercial said if you don't drive here you can't save here . That is lie in its self .the director is roud to the customer

Mar 01, 2019

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My new car!

Thank you all, especially Ray, for getting me into another Kia. I drove my last one for 11 years and plan to do the same with this one!

Feb 19, 2019

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Bought a car

Ray our salesman was helpful, he showed us a variety of vehicles based on what we wanted. The staff was patient with us as we could not decide on what we wanted yet. We later returned to make a purchase.

Jan 24, 2019

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Great experience

Buying my new Kia Sorrento was a great experience. Ray Dresselhaus was a very professional, attentive and very friendly sales representative. He answered all my questions and went above and beyond to find exactly what my wife and I were looking for. Our next car will definitely be a Kia.

Jan 14, 2019

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Great customer service.

Great environment. We felt very welcome. Loved our salesman Ray. He wasn’t pushy and we really like that about him. We will definitely be coming back in s couple of years for another new car

Jan 09, 2019

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Made the effort to make a deal

Ray stayed in contact with me until we were able to make a deal that met my needs! I would recommend Ray as a salesman to make a deal with and pleasant to work with.

Jan 01, 2019

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basic

when I say basic that's what I'm looking for in a dealership and sales person. Ray and the dealership met my basic needs.

Dec 31, 2018

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car buying is hard work!!

I've had horrible experiences at other dealerships, but I was pleasently suprised by Rays attitude and knowledge. my wife and I had a great experience. Thank you Ray!

Roger Cariaga

Roger Cariaga

Sales Rep
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Dealership Experience 1 years 11 months
Industry Experience 30 years
Recent Reviews

Aug 18, 2019

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Pleasant experience

Sales was willing to work on my needs, no pressure and honest. From the time I entered the lot I was driving off in my new Kia Soul in less than 2 hours.

Aug 01, 2019

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Excellent personalities / all workers were very courteous

I was running late to pick up my daughter when my rear view mirror broke. I needed to get my rear view mirror fixed and they were able to get it replaced in less than an hour! Wonderful service👍🏽👏🏼👏🏼. They checked to see if the mirror was on warranty and fixed it without me having to pay for it.,

Jun 26, 2019

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Amazing experience!

This was my first time buying a dealership car and they couldn’t have made it any easier! Looked at cars, and was driving off the lot just like that! Easy process with everything explained in great detail! Thank you so much!

May 25, 2019

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Quick and easy

Today we were dreading coming in to search for a car. But our salesman was awesome by helping us no matter what we wanted to do. They all worked to get us the monthly payment we wanted. This is our fourth car we have bought here and I’m sure it’s where we will buy our fifth.

Mar 29, 2019

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Thank you Roger and associates

Roger the salesman was the best snow pressure very knowledgeable friendly. Cindy and maintenance she is always wonderful how to key a before this one just upgraded thank you Roger for all your help

Mar 19, 2019

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Excellent customer service

Went in for car maintenance, walked out w/new car! Roger/Khan great non-pressure service, burnt cookies, $ machine. Mike takes time to assist you understanding your car. All around great customer service!

Mar 13, 2019

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Would not buy a rock from them

You should not buy anything from this dealership because how they treat you . The tv commercial said if you don't drive here you can't save here . That is lie in its self .the director is roud to the customer

Feb 25, 2019

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Wonderful, quick and very nice people

My experience buying my Kia Soul was a wonderful experience!! There was not a lot of haggling with pricing and the staff is nice and knowledgeable! Rodger was my Salesman and he was AWESOME and knowledgeable with my purchase. Way to go!!

Carlos Carvalho

Carlos Carvalho

Product Specialist
Recent Reviews

Aug 01, 2019

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Excellent personalities / all workers were very courteous

I was running late to pick up my daughter when my rear view mirror broke. I needed to get my rear view mirror fixed and they were able to get it replaced in less than an hour! Wonderful service👍🏽👏🏼👏🏼. They checked to see if the mirror was on warranty and fixed it without me having to pay for it.,

Jul 17, 2019

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Thank you Jim Marsh

We arrived at the dealership on Saturday July 6th and was met by Saleman Senator Ray. He was very eager to help us and was very kind. We chose a 2019 Kia Soul to replace the lease on our 2015 Kia Optima. The Sales Mgr, Carlos who completely turned us negative as we couldn't agree on a monthly payment. We left upset but on Monday Morning Jim Marsh contacted us, we agreed and took ownership on July 13th.

Jul 15, 2019

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Bought a new Kia

Everyone was great to deal with. They went above and beyond to make us comfortable and get us the best deal. Treated us and our two little kids with patience and respect and were so friendly to them.

Jul 14, 2019

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Happy birthday to us

Our Sales person Michael Phelps was EXCELLENT. In Fact, the whole staff went above and beyond. Michael (From N.Y.)who taught us all about our car was wonderful. Carlos did a great job. too. Very Pleased. Thank you Fran & Orestes Gomez

Jul 04, 2019

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Easy and helpful information

Everyone was very professional with a personal touch. Even got a good amount for my trade in. Explained the best options for me as far as leasing rather than buying.

May 22, 2019

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Amazing experience

Ray Dresselhaus was great. We got a better deal than we could have imagined. Painless and quick transaction. Will definitely be back when its time to buy another car.

Apr 23, 2019

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Ray was great!

I drove a 2012 Kia Rio for 7 years with not one problem. My catalytic converter needed to be replaced & it wasn’t worth it so I decided to buy a new car. My boyfriend and i went into the dealership knowing what I wanted & was greeted by a very kind man, Ray. Ray was great! Helpful, listened & answered all of my questions. The finance manager Sean & customer service rep Mike, also great! Everyone else? Horrible. I overheard many employees, mostly from what i could tell, upper management, be extremely rude to Ray in front of us. Verbally pushed him around in a very unprofessional manner & made me feel very uncomfortable. At one point an employee Carlos was talking to me specifically about finances. Ray was a part of the conversation & directed a comment to both my boyfriend and i about things we were comfortable with in the payment plan. I was buying the car but i value my boyfriend’s opinion. We share a lot of financial responsibility. Carlos cut in and made a VERY rude comment about how i was the one buying the car. It made me very angry & I cut him off & basically said to be quiet. My boyfriend left to grab my car title that I left at the house. Carlos made awkward small talk about his DJ business for a good 20 min that made me very uncomfortable. I tried to be nice but I kept texting my boyfriend telling him to hurry up. Ray was amazing but the negative experience I got from the rest of the employees outweigh my experience. I won’t be buying my next Kia from that dealership. Love my 2019 Kia Forte though!! Haha

Mar 13, 2019

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Would not buy a rock from them

You should not buy anything from this dealership because how they treat you . The tv commercial said if you don't drive here you can't save here . That is lie in its self .the director is roud to the customer

Feb 24, 2019

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Amazing Experience and Great Staff!

Walking into Jim Marsh Kia was a breath of fresh air! After having a negative experience at a different car dealership earlier in the week we were hesitant to continue the car buying process, but Michael Phelps greated us immediately upon arrival and was incredibly friendly and attentive. After a quick discussion, we were able to test drive the vehicle of interest with no hassle. It was very apparent that Mike and his team valued our business and were most concerned with getting us the car we wanted at the price we wanted. The team listened to our concerns and worked with us in detail to get down to our price point, all in a very low-pressure situation. They also have an adorable Cockatiel bird named Oliver in the lobby that is incredibly enjoyable to watch as the time passes! Mike made sure we understood every part of the negotiation process and went above and beyond to get us into our dream car! Financing was a breeze, Sean was incredible and explained everything in easy to understand terms. They even helped us pair our phones to the car and review all the electronic features before leaving the lot! The atmosphere was low-pressure, friendly, and you can really feel that they value your business. 10/10 would buy a car from Michael and his team again, and highly suggest you go check them out if you’re in the market!

Feb 23, 2019

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Great Experience

Mike Phelps was the absolute best. I had a complex situation, that he and Carlos were able to push thru and get me driving away!

Jan 24, 2019

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Great experience

Buying my new Kia Sorrento was a great experience. Ray Dresselhaus was a very professional, attentive and very friendly sales representative. He answered all my questions and went above and beyond to find exactly what my wife and I were looking for. Our next car will definitely be a Kia.

Jan 15, 2019

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Ease of transaction

Mike was very easy n fun to deal with. Dealership is outstanding Professional and courteous throughout transaction Showroom area is classic & comfortable Highly recommend to all !!

Dec 04, 2018

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Friendly and Personable

Cliff was so friendly and helped us get into the car we wanted for a great price. I'd send my friends here. Made the car buying process as smooth as it could be.

Nov 11, 2018

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AMAZING!

They worked hard to give us an amazing deal on a brand new 2019 sx turbo Sportage! Cliff was patient and so friendly and he even got us food! He was an amazing person and will def be sending people to him!!! Carlos was the numbers guy and he was so friendly and helped us get a good price as well! they are both amazing employees ! I enjoyed my afternoon here thank you !

Jul 27, 2018

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Great Dealership/ Great Service

Came in not really looking to Drive away but after meeting the staff and after crushing numbers couldn't pass up the incredible deal.. I would recommend Jim Marsh Kia. Grat Experience.

Jul 23, 2018

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Great Dealership/Great Team

I had a great experience at Jim Marsh Kia. No high pressure salesmen or People trying to talk you into something you don't feel comfortable about. Ended up Buying a new car and had a good time looking around the Dealership at all the antiques.

Jun 01, 2018

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Outstanding from start to finish!

I will recommend this location to any and all that ask me of a great place to go! Everyone that I dealt with was kind, courteous, and professional but I will mention that Cash really was very helpful and made this experience that I usually do not like at all, very easy and I appreciate it!!

Sep 18, 2015

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Purchased 2011 Dodge Grand Caravan

Purchased 2011 Dodge Grand Caravan. First time ever buying a car that we had a pleasant experience and it didn't take 8-9 hours to get out of there. Carlos was great, very personable and did not try to pressure us. We will definitely return for our future car needs. Good job also by Kelly, Blake and Sean.

Lester Patton

Lester Patton

Product Specialist
Contact Me
Dealership Experience 7 years 3 months
In Car industry 18+ Years, Lease and finance specialist, VIP Customer Service. Here to put a dream in a driveway.
Recent Reviews

Aug 01, 2019

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Excellent personalities / all workers were very courteous

I was running late to pick up my daughter when my rear view mirror broke. I needed to get my rear view mirror fixed and they were able to get it replaced in less than an hour! Wonderful service👍🏽👏🏼👏🏼. They checked to see if the mirror was on warranty and fixed it without me having to pay for it.,

Jul 26, 2019

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Way to come through

I started looking online for a used car and car across an immaculate Dodge Journey. I reached out via an online chat and was informed someone would contact me shortly. 5 minutes later, I received an email from Kelly and she provided me with everything I would need to get started and we made a same day appointment to see the vehicle. Kelly made sure I was in the right hands working with Sam. I’m ready to hit the road in my Journey... THANK YOU KELLY!!!

Jul 26, 2019

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warranty bad sales great!!

In the last few weeks i have purchased 2 used vehicals from jim marsh kia. The first was a truck, Lester was our sales rep and I must say that at the age of 60+yrs i do not appreciate the car sales game. I let lester know that and had absolutely best sales experience you could imagine. In one word I would discribe lester as a man of INTEGRITY, thank you my husband loves his truck and the price was fair. #2 in the last few weeks I have purchased 2 used vehicels from jim marsh kia,. The second one was for myself, a dodge caravan. again Lester was a man of his word and went out of his way to solve minor problems to make sure I was 100% happy , this time was a little different, I decided to purchase a warranty, i know alll about them. I tried to explain to the finance man that he was charging far more than he needed or had to but he refused to lower it. so THAT is my only negitive thing i have to say, DONT GET THE WARRANTY, IT IS WAY OVER PRICED.

Jul 12, 2019

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Easy going experience

Great staff. Fair prices. Very helpful. Everyone at Jim Marsh made the experience a relaxing easy going process. I would recommend this dealership very highly.

Jul 08, 2019

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First time Kia Buyer

Initially met with Stephanie online when I asked for pricing on some 2019 Optimas, which I was considering along with the 2019 Camry. She offered a very competitive offer and that, along with a "Holiday Special Offer" email from Kelly brought me in for a test drive. At that time I was introduced to Lester and Sam who were both top notch professionals! Everything was moving quickly and smoothly until the (MOD/GM?) told me that he would not honor the email offer that I brought in (although it was VERY clear and specific in its offering). Although I had to leave without a purchase, Lester brought me back later that afternoon, and he Sam, and I closed the deal; which I am very thankful for because I love my new car!

Jul 03, 2019

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Great buying experience and fast service department

Good experience in the past 6 months since my purchase of a 2019 KIA SOUL. Three visits for oil change, and service department is prompt and thorough.

Mar 13, 2019

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Would not buy a rock from them

You should not buy anything from this dealership because how they treat you . The tv commercial said if you don't drive here you can't save here . That is lie in its self .the director is roud to the customer

Feb 11, 2019

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Nightmare

My 20 year old daughter purchased her first car from them in August 2018. We live in Alaska so were not able to go help her. She assured us she had it all figured out.......She purchased the car at full sticker price and they talked her into Gap insurance and a service contract. Adding an additional 3,200 on to the car. The lender (Wells Fargo) allowed her to finance the car for more than it even appraised for! Long story short she could not afford the car and working with the lender we found out that the dealership Jim Marsh Kia had to take off the GAP insurance and the Service contract as required by law if requested. Once we requested they refund to the lender we started getting the run around. Krista at Jim Marsh stated that they paid the taxes in WY for the car which was near the value of the GAP and Service contract, of which they could not produce any proof of and I have NEVER heard of before. It has now been 4 months since we requested the refund to the Lender for the GAP and Service Contract and they will not return calls. We are waiting until those are reimbursed by the lender to sell the car at a loss to get her out from under it. Bottom line know what you are doing if you go into that place because they will try to screw you out of every dime you have. This issue is STILL not resolved. My daughter made a mistake by being talked into a car she could not afford. She is taking ownership and not defaulting on the loan but trying to get out of it. It would be nice if Jim Marsh would take some ownership and fulfill their responsibilities as outlined by law. Update Paid back GAP insurance....well part of it still shorted us $85.00.

Jul 24, 2016

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Salesman listened and took care of what I needed

I was met immediately and asked what I needed. Salesman immediately got the car I wanted and took care of all my questions and concerns. Told him I would be back to buy the car and when I returned everything was ready. Made the purchase very easy.

Jun 14, 2016

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Sales & service

From the sale to all the services I've received with my 2012 Kia Sorento I have never had a problem. Always greeted with a smile and taken care of in a timely manner. They rock!!!

Arsenio Delasin

Arsenio Delasin

Product Specialist
Recent Reviews

Oct 17, 2019

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Great experience!

Super friendly staff, easy to work with and made the buying process fun and easy! We would recommend them and use them in the future.

Aug 01, 2019

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Excellent personalities / all workers were very courteous

I was running late to pick up my daughter when my rear view mirror broke. I needed to get my rear view mirror fixed and they were able to get it replaced in less than an hour! Wonderful service👍🏽👏🏼👏🏼. They checked to see if the mirror was on warranty and fixed it without me having to pay for it.,

Jul 07, 2019

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Excellent

Arsenio made the whole transaction very easy and fast. Pleasant young man to work with. Everyone we talked to were very professional. Love my Kia and I got a great price.

Mar 13, 2019

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Would not buy a rock from them

You should not buy anything from this dealership because how they treat you . The tv commercial said if you don't drive here you can't save here . That is lie in its self .the director is roud to the customer

Jul 01, 2016

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Nice experience

No pressure here, felt totally comfortable in the entire process! They are a very professional dealership, and got me in and out pretty quickly. I would definitely recommend and also buy a car from here again, Thanks Jim Marsh Kia!

Jun 30, 2016

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Car purchase

We worked with Sal and Arsenio. Both were very professional. They worked hard to resolve issues with the Voice recognition which had been password secured. The service said that I was stuck without the use of the Bluetooth, as there is no way to by pass the password security. I called Mitsubishi Help who gave me the protocol for deleting the previous owner's password. I took them 5 minutes to give me the information. Sal, Arsenio and I went to my vehicle and in two minutes had the password cancelled

Anthony Esguerra

Anthony Esguerra

Sales Professional
Contact Me
Dealership Experience 2 years 4 months
Industry Experience 7 years 2 months
Been in the industry for 7 years, 2 years at Jim Marsh Kia. I also speak Tagalog.
Recent Reviews

Oct 13, 2019

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Employee Rating

A dealership with you in mind, just part of the family.

Greeted at the door with a smile, asked what I was looking for. and was quickly accommodated by Anthony. The process was professional from the beginning to the end; all personnel dealt with were accommodating and professional, no pressure, only smiles and solutions. Got exactly the car I wanted for a great price.

Aug 01, 2019

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Excellent personalities / all workers were very courteous

I was running late to pick up my daughter when my rear view mirror broke. I needed to get my rear view mirror fixed and they were able to get it replaced in less than an hour! Wonderful service👍🏽👏🏼👏🏼. They checked to see if the mirror was on warranty and fixed it without me having to pay for it.,

Jul 15, 2019

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Bought a new Kia

Everyone was great to deal with. They went above and beyond to make us comfortable and get us the best deal. Treated us and our two little kids with patience and respect and were so friendly to them.

Julio Lopez

Julio Lopez

Internet Sales Manager
Contact Me
Dealership Experience 2 years 4 months
Industry Experience 4 years 10 months
2019 KIA Stinger GT1 owner. If I am not here at the dealership... I'm either at the gym or a music festival. Here to make your car shopping smooth and enjoyable!! *thumbs up emoji*
Recent Reviews

Sep 28, 2019

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experience

Love this place and all of you. Love my new Kia Soul.I will recommend you to everyone..this is my second brand new Soul..ty very much

Aug 31, 2019

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Great new car experience

Got the car I wanted.. for a great price.. and good trade in on my old car. I love my 2020 Kia Soul. Thanks Jim Marsh Kia.

Jul 23, 2019

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Exciting

Super happy after visiting Jim Marshall KIA today and got a great deal on our new Sedona LX !!! Excellent & friendly customer service We love it !!!

Rosemary  Zetts

Rosemary Zetts

Internet Sales Manager
Contact Me
Dealership Experience 2 years 10 months
Industry Experience 5 years 10 months
Hi guys, I’m Rosemary! I have a lot of experience in customer service, as well as sales in the auto industry for the past 5 years. I have settled in Internet Sales because I enjoy making things easy for my clients. I’m from Ohio, I love all things organic and LOVE the place I work! Let’s meet!
Recent Reviews

Oct 17, 2019

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Great experience!

Super friendly staff, easy to work with and made the buying process fun and easy! We would recommend them and use them in the future.

Jul 17, 2019

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Thank you Jim Marsh

We arrived at the dealership on Saturday July 6th and was met by Saleman Senator Ray. He was very eager to help us and was very kind. We chose a 2019 Kia Soul to replace the lease on our 2015 Kia Optima. The Sales Mgr, Carlos who completely turned us negative as we couldn't agree on a monthly payment. We left upset but on Monday Morning Jim Marsh contacted us, we agreed and took ownership on July 13th.

Jun 17, 2019

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Jim Marsh Kia: better than ok 👍🏻

Better than most dealer service experiences. Employees are friendly and keep you informed through the process. Waiting area is comfortable and imaginative. Free water. There is some up-selling effort made but not overly pushy. John Stewart isn’t as funny in person as he is on tv but thankfully he is way less political.

Jason Keller

Jason Keller

Product Specialist
Contact Me
Dealership Experience 4 years 6 months
Industry Experience 14 years 5 months
Easy going, funny, family man from Philadelphia. Navy veteran. Landed in the car business by chance and have enjoyed it ever since. If you are looking for a fair deal come to Jim Marsh Kia, ask for me!
Recent Reviews

Aug 01, 2019

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Employee Rating

Excellent personalities / all workers were very courteous

I was running late to pick up my daughter when my rear view mirror broke. I needed to get my rear view mirror fixed and they were able to get it replaced in less than an hour! Wonderful service👍🏽👏🏼👏🏼. They checked to see if the mirror was on warranty and fixed it without me having to pay for it.,

Jul 06, 2019

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Employee Rating

Focus To Detail

From a simple friendly phone call to Kelly, to a knowledgeable sales associate by Jason, it was a painless transaction that was complimented by a hastle free finance manager, Sean and completed by a true car enthusiast in Michael, my hat's off to a team that focused on a customer from out of town that's second to none! Thank You for everything aside from my awesome Telluride!

Mar 13, 2019

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Would not buy a rock from them

You should not buy anything from this dealership because how they treat you . The tv commercial said if you don't drive here you can't save here . That is lie in its self .the director is roud to the customer

John  Stewart

John Stewart

Product Specialist
Contact Me
Dealership Experience 7 months
Industry Experience 7 months
Las Vegas Native looking to improve the car buying experience.
Recent Reviews

Aug 31, 2019

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Employee Rating

Great new car experience

Got the car I wanted.. for a great price.. and good trade in on my old car. I love my 2020 Kia Soul. Thanks Jim Marsh Kia.

Aug 01, 2019

Dealership Rating
Employee Rating

Excellent personalities / all workers were very courteous

I was running late to pick up my daughter when my rear view mirror broke. I needed to get my rear view mirror fixed and they were able to get it replaced in less than an hour! Wonderful service👍🏽👏🏼👏🏼. They checked to see if the mirror was on warranty and fixed it without me having to pay for it.,

Jun 17, 2019

Dealership Rating
Employee Rating

Jim Marsh Kia: better than ok 👍🏻

Better than most dealer service experiences. Employees are friendly and keep you informed through the process. Waiting area is comfortable and imaginative. Free water. There is some up-selling effort made but not overly pushy. John Stewart isn’t as funny in person as he is on tv but thankfully he is way less political.

Ozzie Hernandez

Ozzie Hernandez

Sales Professional
Contact Me
Dealership Experience 5 months
Industry Experience 20 years 9 months

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Disclaimer:

While great effort is made to ensure the accuracy of the information on this site, errors do occur so please verify information with a customer service rep. This is easily done by calling us at 866-534-7285 or by visiting us at the dealership. Price does not include reconditioning and dealer fees or sales tax.

*Retail customers may be eligible for cash incentive.Incentive may not be combined with Kia Motor finance Lease or Special APR Financing. Residency restrictions apply.

**With approved credit. Terms may vary. Monthly payments are only estimates derived from the vehicle price with a 72 month term, 4.9% interest and 20% downpayment.