Brett Ackerman provided the absolute best customer service when I brought my Kia Soul in on a Saturday morning.
Sales was willing to work on my needs, no pressure and honest. From the time I entered the lot I was driving off in my new Kia Soul in less than 2 hours.
Michael Phelps, Chris Rodriguez, & Stephanie Morrison made buying a new car a very pleasant experience. Received a very fair price on a 2019 Niro PHEV, and excellent trade in value for my previous vehicle. Highly recommend them & Jim Marsh Kia!
Done quicker than promised. Hertz from whom I rented a car was exceeding slow - I probably should have used Enterprise. However, the price was right for the rental.
I moved recently from California. Naturally, this is my first car purchase experience in Nevada. I am amazed and grateful with the friendliness and transparency at this dealershop. Everyone I had dealt with is straight up and absolutely top notched. Starting with Kelly, the internet manager, she gave me a price that I felt was fair. When my wife and I came in, Mike Phelps was readied to help. Mike helped me with the paperwork and gave me a fair trade in value for my truck. Finally, Sean finalized our deal. He is very honest and presented us wiith options on warranty and was not "pushy" at all. Being in sales for over 30 years, I could definitely appreciate the honesty approach. I took his advise on a 10 year/100,000 miles warrantly because i felt it is importantly and the 'price is fair. ,ZzOverrall, I had the best car buying experience ever and I will definitely tell my friend.
Jim Marsh Kia is awesome but mostly so because their service department is the best. Todd is the best part of Kia. He always makes sure my experience there is great and goes out of his way to make sure he fixes it if it's not. I can honestly say I wouldn't own my Kia still if it weren't for him and his amazing team.
always helpful in getting me a new car
Thank you to Mike Phelps and the rest of the team at Jim Marsh Kia for making our new purchase so quick and easy and we love our new car!!!
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