I called and asked how long for oil change and they said about and hour. I came in and was immediately met by Cindy who took all the information on my car. In about an hour Cindy came out and met me. She explained the service sheets to me and brought me to the checkout .She was very courteous and professional.
So I bought my car from this dealership. No, I didnt get the best service from sales. But they did their job. The sales agent got me the car I wanted and made sure I was In the price range I asked for. They did leave me sitting and waiting for a long time, but they came through. As for service, their department is swamped. But I dont complain because want them to take their time with my car. Todd and Cindy are great. They always answer my questions and dont give me a run-around. If something isnt working I tell them and they give me honest time frames. My car has been with them for about 5 days now, due to recalls. That isnt the staffs fault. I understand them being busy. I proudly tell people to buy from this dealer, as they may not be over the top in their wait or buying time; they are superb in getting things done correctly.
Relaxing and professional environment with honest but not pushy sales staff. This is how car buying should be. I would recommend Jim Marsh Kia to friends and family.
Easy to work with- glad we stopped in Simply negotiation process that made this a great experience. The finance person was good to work with also. Great team.
Service department us very busy. They don't have an area just for oil change so never had it been quick for me but they do a complete check for safety so plan on dropping it off or bring a book
Today we were dreading coming in to search for a car. But our salesman was awesome by helping us no matter what we wanted to do. They all worked to get us the monthly payment we wanted. This is our fourth car we have bought here and I’m sure it’s where we will buy our fifth.
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