Customer Testimonials
Gino and Atiq are amazing! They helped me get into my new vehicle, with the highest level of professionalism. Thank you. I am very grateful for receiving the service I did.
We always bring our Sedona to the service department for major items, this time brakes. Prior to COVID we also used them for scheduled maintenance but not having the flexibility anymore, has us going elsewhere now. Jim Marsh service prices are ALWAYS cheaper than other mechanics. And they do a great job and wash the car when done.
So I came in to buy my very first car and Megan unfortunately I don’t recall her last name approach us and made us feel so welcomed. Answered my questions and was patience with everything, understood my concerns and was caring and understanding, this was also her first car sell under her belt! Congratulations to her as well. She was helped by Arsenal I believe is his name and then everyone was just incredibly professional and courteous! I even appreciated the free jar of fresh honey from the local Las Vegas farm, thank you Jim Marsh! I do not ...
The employees there went above and beyond to find me what I was looking for.
Thank you Jim Marsh Kia for your stellar service. Thank you to Mike C. for being super attentive and patient! Our car buying was a smooth process and we are happy with our purchase!
Came in for an oil change. They were fast and efficient. I recommend this dealership.
Staff was very friendly and the experience was good at Jim Marsh Kia. They took care of us and and got us on the road in a new vehicle at a price we wanted.
Would truly recommend anyone to purchase your car from Jim Marsh. The customer service is extremely helpful and will go the extra mile to satisfy your needs and concerns. This is my fourth car and it just keeps getting better every time. Just try it, you'll be surprised and satisfied.
Excellent Customer Service! We received an email about a special event so we decided to check it out. We were greeted immediately and given instructions on how to sign up for the event. After that, Zach showed us around and helped us understand the features of each car and let us look at each car without any pressure. The facility was busy because of the event so it was a little bit of a wait for the finance department but we were quickly taken care of once it was our turn. This is the second time that we have purchase ...
Friendly and caring employees.
Service was very very satisfied. Mr. Todd service manager handle the problem with my engine light on and i have great tech that took charge on fixing the problem. Thank you for a superior and great service.. Jim Marsh Kia and all the employees. The price I save am truly grateful THANK YOU ONCE AGAIN TODD. Sincerely Elizabeth B. Daleo
Just wanted to send a shout out to Todd the service manager at Jim Marsh Kia. Thank you so much for your professionalism and knowledge regarding my Kia. I know you went to great lengths to settle the issue with my warranty and repairs. All of my issues are now resolved thanks to you.
Had my service done on our 2013 kia soul that was purchased and have had all my service work done at this dealership.The problem I had was why the simple entry of information to receive the fuel reimbursement from kia took me 3 trips to the dealership to get it resolved. PLease, feel free to contact me about this.
Friendly employees and excellent job on my car’s body work. They kept me informed on the progress of the work on my car. Will definitely recommend!
My sales person, Zach, was very knowledgeable and was diligent in helping me find the car of my dreams! The financing office, especially Sal, did what he could to help me stay at a manageable monthly payment. The "gentlemen's club" type decor provided amusement for me and my sister while my brother loved it! I will recommend this dealership to my family and friends.
Very impressive 2021 Telluride SVE viewed on the lot.
Way Better Dealership Than Tobin Kia !!! Mr Marsh has a Great Sales Team !!!
We have purchased several cars at Jim Marsh and always have received great service and suggestions. Mr Chan has always been professional and polite. Thanks 😊
They had a fair amount of the Kia souls that I went after, including The 2022 model! Very neat. But color and model choices were poor. Very non-aggressive, friendly staff! Always a huge plus, especially for the antisocial type such as myself.
Great experienced with Ozzie Hernández, great salesman,too bad we couldn't come to an agreement, a very pleasant guy.
Have only experienced service here. Todd is awesome! Incredibly helpful, friendly and personable!!!
Leased my Kia Soal 2013-1017. Now I'm going back to buy another car from Jim Marsh. I come all the way from ARIZONA
My wife and I were looking for a third vehicle and contacted the dealership via the internet. Megan was amazing with great customer service and our first point of contact. We made an appointment and were greeted by Juan Gomez who would be our salesman. He was so nice and informative and was able to match us with the perfect vehicle for our needs. He didn’t make us feel uncomfortable nor was he pushy. The customer service didn’t stop there. Arsenio worked with us and got us the deal we wanted. Finally we were introduced to Atiq who ...
Outstanding service and chill spaces to hang out while I wait. A place I feel I am taken care of and my car too.
I had one of the best car buying experiences at Jim Marsh Kia. Our salesman Zac was so courteous and sweet taking time to show us the fun and important features of my car. Kahno our sales manager worked for me to get me into my new certified used 2019 Kia Sorento EX. And lastly, Atik our finance man was also very courteous taking his time to explain all of my contract. It truly was a great experience. Thank you Mr. Marsh and staff for a pleasant experience. I will definitely recommend your establishment to anyone that asks. Thank you!
Mr.Cash was super friendly and helpful with the whole process. He made it a lot less stressful to get my first car !!
They are very friendly and not pushy. Cash is great! I have purchased 2 cars from him and he makes me feel like family.
What a great experience, we had the privilege to meet Jim Marsh who.is a very nice man… his staff was great from the beginning to the end!
Best buying experience ever!!! Cash took very good care of me and so did the rest of Jim Marsh’s team. Was happy with the price they gave me for my trade in too.
After being contacted they have worked to fix the problem that I had.
Quick and Professional service, Just an LOF but was in and out in no time. I've always had good results here after purchasing our 2013 kia soul.
Got my LOF done. Ready for another 6 months.
We are seniors and Connor went out of his way to help us with the service of our Kia Sorento. He was helpful and professional. He had the car ready on time for pickup and explained in detail what service was performed. You are lucky to have him as an employee.
This is my third Kia I have purchased, and it has been such an easy experience without any hassles or worries. I always feel so welcome when I visit, and Mr. Marsh always adds a special touch (this time is was homemade honey). I think it’s just details like that which keep me coming back here. Juan Gomez was my helper this time around , and I couldn’t have asked for a nicer guy! Thanks again for making my car shopping experience stress-free!
The level of professionalism was amazing. Anthony and Arsenio worked hard and did an excellent job at making us so happy! We are so happy with our 2021 Kia Sorento. We were even greeted by Mr. Jim Marsh himself which made our experience even better. Everyone including our finance team to the time we signed our papers were friendly, kind, and genuine. I highly recommend Jim Marsh Kia.
Very helpful, friendly staff. Helped out with what I needed.
I would highly recommend Jim Marsh Kia to my friends and family. They have the lowest fees in town! I’m super happy with my car!!
This is the second Kia we bought from Lester at Jim Marsh. Lester is wonderful to deal with. He is very knowledgeable and is very honest. Sean in finance is great as well.
Conner greeted me at the door...asked minimum questions, and escorted me to the cashier to request a ride home. When my car was ready he called to let me know. When I arrived to pick my car up, Conner greeted me at the door, escorted me to the cashier to pick up my keys. Excellent customer service!!
I have always had a great experience at Jim Marsh Kia. Friendly, professional employees.
very good service
We bought a car at Jim Marsh KIA and we're very glad we did. Wed figured out the price we'd pay each month on one but I had to double check all of them again to make sure. I never would have considered a SOUL but it had everything I wanted in a car. Great backseat leg room. It wasn't filled with too many 👽gadgets that were unfamiliar to us. It's a pleasant car to drive and it's easier to see out the back window than the other car I'd been considering. It had ...
The service department is top notch. My service advisor Todd kept me informed all the way through the process- from informing me how to set up a tow call on a Friday morning, to calling me on Saturday morning to tell me what the problem (s) were, to calling me back later that same day to let me know that my car was ready. The service department is just another extension of the customer first attitude that emanates from Mr.Marsh through all of his employees we have dealt with in the last year.
Connor was great! Friendly, knowledgeable and helpful. Did not push needed work hard but gave me the information to make an informed decision. I enjoyed dealing with him.
Lester Patton helped us get into our brand new Kia K5 off the showroom floor. He is truly AMAZING!! He got us an awesome price. If your in need of a new or used vehicle, come see Lester, he's the man!! 💯
As always have been a customer for quite some time and besides their excellent service in the shop, the staff is incredible, especially Wendy. She’s wonderful and so kind. Thank you!
Sara was wonderful to work with. She kept in contact with us every step of the way. She even coordinated with our insurance when the repairs took an extra day so we could keep the rental. Thanks Sara!
Connor is fantastic! I have been a Findlay Kia client for several years and finally switched after not being able to schedule an oil change for more than a month and rude customer service from the receptionist and service desk. Connor got me scheduled for 2 cars within a week or 2, was extremely professional, courteous, and personable, provided excellent information and attention to detail. He has won my business.
Fun dealership to visit. Has a large selection of vehicles to look at. Helpful and friendly staff. Seems like I got a fair deal in the end.
Ozzie was great
This is my second Kia Optima purchased from Jim Marsh. The first one lasted 9 years and 220,000 miles. I am enjoying my new K5.
The staff was very friendly, and they took the time to explain the process with me of purchasing my vehicle. My credit wasn't the best, and I had some issue being able to get financing, but, they worked hard on finding me a company that would give me a chance, and I walked out the same day with the vehicle that I wanted. Thank you to the finance director and my sales person Chris.. I would recommend this dealership to anyone that needs the extra attention to get financed for purchasing a vehicle.
Amazing. Cash was attentive. The experience was wonderful. We were shown all options that were available. Very knowledgeable on the specs of the vehicle during the test drive. Were explained all of the warranty benefits.
My family and I have purchased several cars from this dealership. Cash has sold us all of our cars. He is an outstanding person who we have found to be honest and caring.
Ron was very friendly, knowledgeable, and professional. He made sure I got the best deal and didn’t try to hide anything from me. He was honest and upfront and had great communication.
Dropped my Soul off for service afterhours. Car was finished and ready to go by noon. Great experience and that's why I buy from Jim Marsh
I have lived in the Las Vegas valley since 1985. In the old “ Vegas” before the boom businesses had to actually perform great service if they wanted to survive. Jim Marsh has always had a reputation as a honest man who values the things that matter most in life, integrity and family. About 15 years ago I had the pleasure to meet Jim Marsh at a public meeting for people who lived in our community. The impression he made was extremely positive and lasting. Recently my son had an accident and Jim Marsh Body Shop was an approved vendor with my insurance. ...
The lease process was quick and easy. Wesley and Zach were the best. They were both there and able to answer any questions I had about leasing a vehicle for my first time. Sean the finance manager was awesome as well. He walked me through all the legal jargon of the lease and there was no pressure for any of the add-ons. Natalie who walked me through all the features of the vehicle after my purchase is very knowledgeable in the functions and settings for this newly released model. When I left the dealership I was comfortable with not only ...
Excellent service from Sales, to Finance, and Maintenance team.
First time buyer. Informative and prompt service. Honest and direct sellers in a unique environment. Gino was very helpful and did not beat around the bush. No time wasted and very informed. Would highly recommend.
The best part of Jim Marsh Kia is their service department. Todd is by far their best employee and always makes the experience amazing. I appreciate his help and his team always does such a fast and thorough job. You won't find better and more honest people to help you out
Super helpful & knowledgeable as I look into different styles of cars. Gino is the ultimate-professional with no-pressure, yet a wealth of knowledge. Great Public Personality.
Friendly and professional sales and finance representatives. The buying process was quick and easy. In and out in 2 hours which is unheard of in my experience. Jim Marsh Kia is a great dealership that we will rely upon for our KIA needs.
What I appreciated most was the excellent customer service of Todd and Connor. The car was completed and ready for pick up at an acceptable time.
The customer service was friendly and not pushy. I felt comfortable dealing with Gino. He was nice, informative, and not pushy. If you are looking to buy a car, ask for Gino.
Very Considerate and great experience we tell my friends thank you guy for your time and great prices to make it work very satisfied thanks appreciate
As always visit went well. Both wife and myself were and are very satisifed. Would recomend Jim Marsh Kia to friends and family. "Cash" was great.
No worries every time I bring my vehicle in for service. Professional staff, and comfortable atmosphere.
I was a little bit worried that I was going to be turned away. I had been trying to get an appointment over the phone for a while and since I couldn’t get any one to call me back I decided to just show up. The manager was really and nice took care of my vehicle. Their customer services have improved tremendously.
Roger, Khan and Natalie made my time at the facility much more pleasant than I had planned on.
Ron "Cash" Twist is a good dude to buy a car from, just bought my 2nd from him. Jim Marsh Kia is where I go to be treated fairly.
The most congenial and informative experience I have ever had in a sales person. I loved his low key sales approach! A wonderful experience in a new car dealership!!
The best dealership in Vegas! I have purchased three Kia’s from them and have never been disappointed. Juan is the best sales representative that they have and always works with my needs. I would highly recommend this dealership to anyone looking to buy a Kia! I love my new Kia Sorento and will be back to buy again from this dealership when my lease is up.
Everyone was friendly and knowledgeable. I was able to negotiate a great deal on a 2021 Soul.
Had body shop work done. It was done quickly and was quality work. Very satisfied. Sarah McConnell took care of my car and saw to it that the work on my car was done right.
Charlene and the gang at Jim Marsh are amazing! Extremely patient and professional. Tons of knowledge on Jeeps and accessories! Made my Jeep buying experience easy and wonderful! Thank you!!!
I wasnt able to purchase a vehicle with this dealership, but I have to say that the service and information I received from them while I was looking for a car was above and beyond my expectations. Saved us both so much time. Thank you so much guys. I was an out of state buyer and they made sure they did everything they could to boost my confidence in an out of state purchase.
My salesman Bolun was very receptive to my needs and helped me pick the best vehicle for my needs and budget Would recommend JIm Marsh to my friends
Everyone I talked to and worked with was honest and respectful and genuinely did everything in their power to help me get the car I wanted at a price I felt good about
Cash was amazing and very professional. He was polite and did not pressure me at all. He made me feel extremely comfortable through the entire process!
My husband and I had been shopping for a car for over four months. We could NOT agree on anything. We have been multiple Hyundai Sonata owners but I had been missing an SUV. We have owned Ranger Rovers, a Lexus470, a Lincoln Navigator, Ford Expedition and a Ford Edge, so have experienced the SUV experience many times. We had opted to consider the Hyundai Palisade but it was too big for our current needs. We happened into Jim Marsh Kia after deciding not to stop by our local tavern for a beer on a Saturday afternoon. I had mentioned ...
I was very impressed with the service I received and how quickly my car was fixed. The staff was friendly and professional. I will be going back as needed.
The BEST service I have ever had at a dealership...ever. Todd is great. If you want to support a dealer who truly appreciates you go to a Jim Marsh dealership. Jim Marsh is a great human being.
Jim Marsh Kia has refined what going to a dealership experience is like. Their service department is outstanding. Todd, Blair and the rest of the team are very professional and cordial. They always take great care of my vehicle. They have my confidence in workmanship. I won't take my Kia anywhere else. Thank you Jim Marsh.
One of the best car buying experiences I have ever had! Anthony was the best salesperson, showed me which car I wanted and was very informative. During the buying process, Arsenio and Cano were very helpful and made it to where I could buy the car I wanted for the right monthly payment. I feel like everyone there went above and beyond to make sure I was able to drive off the lot in my dream car...which I did! I traded in a vehicle with them also and they made that process very easy as well. They also called ...
Everyone was very nice and stayed late to get me the deal I needed! They have been very responsive when I have called or stopped by with questions.
I had a very positive experience at JIM MARCH KIA. I went to Towbin Kia first and had an aweful experience, trust me I always do my research on any purchase I do big or small, so I already new kinda what I wanted. Jim March did not try to give me some outrageous price for my new car, I already knew what I wanted my monthly payment to be abd they not only gave me that plus they gave me more fir my trade in. Will definitely recommend JIM MARCH KIA to anyone I meet.
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